by: Filomena Sousa, CEO Talsico International,
Keynote Speaker - International Conference on Manufacturing Excellence,
Learning Strategist & consultant to many of the world's leading manufacturers
Seminar Content Description
This seminar covers the following topics:
Why the "train or punish" model doesn't work
How to identify which errors are due to "human factors" and which are due to system design that conflicts with how the human brain works
What the Error Prevention Hierarchy is and how to use it
Categorizing Human Errors to enable analysis, correction and prevention
Case Studies: Documentation Errors, Process Errors.
